Privacy Policy

Information you provide directly. We may collect your name, business name, email address, telephone number, mailing or billing address, project details, service interests, budget or scheduling information, messages, files, feedback, and other information you choose to provide through forms, consultations, contracts, support requests, or other communications. Client and project information. When providing services, we may receive website content, brand materials, account identifiers, advertising information, analytics, customer or lead information, access credentials or permissions, and other data needed to perform the requested work. Clients should provide sensitive access information only through secure methods approved by us.

Payment and transaction information. We may collect billing details, purchase history, invoices, and payment status. Payment card information may be processed by third-party payment processors, and we generally do not retain complete payment card numbers. Website and device information. We and our service providers may automatically collect IP address, browser type, device identifiers, operating system, referring pages, pages viewed, dates and times of visits, approximate location derived from IP address, cookie identifiers, and interactions with our website, emails, or advertisements. Communications and SMS consent records. We may retain emails, call notes, text messages, appointment details, and records showing how and when you opted in or opted out. Consent records may include the date and time, the form or disclosure presented, the campaign or message category, the telephone number, IP address, and an identifier associated with the person providing consent.

We may use personal information to respond to inquiries; schedule consultations; prepare proposals; provide, maintain, customize, and improve services; communicate about projects, campaigns, appointments, billing, support, and account matters; send marketing communications when permitted; manage advertising and analytics; maintain business records; prevent fraud or misuse; protect our systems and legal rights; comply with law; and carry out other purposes disclosed at the time of collection.

When you separately opt in, we may send customer-care, consultation follow-up, appointment reminder, project or campaign update, marketing, or promotional text messages. Consent to marketing texts is not a condition of purchase. Message frequency varies, and message and data rates may apply. You may opt out at any time by replying STOP. You may request help by replying HELP, emailing us, or calling us. We may send one final message confirming an opt-out request. We will also honor other reasonable requests to stop automated calls or texts when they clearly communicate that preference.

We do not share mobile telephone information, SMS opt-in data, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes. We may disclose this information only to vendors, telecommunications carriers, aggregators, and service providers that help us operate the messaging program, deliver customer service, maintain consent records, or comply with law. SMS consent is not sold, rented, assigned, or transferred to another business for that business's messaging campaign.

Our website may use cookies, pixels, local storage, analytics tools, advertising tools, and similar technologies. These technologies may help the site function, remember preferences, measure traffic and performance, understand how visitors use the site, prevent fraud, and measure or personalize advertising. You may limit cookies through your browser settings and may use opt-out tools offered by applicable advertising or analytics providers. Blocking cookies may affect website functionality. Our website may not respond to every "Do Not Track" signal. Where applicable law requires recognition of a legally valid opt-out preference signal, we will process it as required.

We may disclose personal information to hosting, cloud storage, CRM, scheduling, email, SMS, telephony, analytics, advertising, payment, accounting, security, design, development, and professional service providers that process information for us; to contractors and subcontractors working under confidentiality obligations; to a client or business partner when you direct us to do so; to law enforcement, regulators, courts, or other parties when required by law or reasonably necessary to protect rights, safety, and security; and in connection with a merger, financing, acquisition, sale of assets, reorganization, or similar business transaction.

You may unsubscribe from marketing emails by using the unsubscribe link in the email. You may opt out of text messages by replying STOP. You may also contact us to update contact information or request that we stop particular communications. Depending on your state of residence and subject to legal exceptions, you may have rights to request access to, correction of, deletion of, or a copy of personal information; to opt out of certain sales, sharing, targeted advertising, or profiling; to limit certain uses of sensitive information; and to appeal a denied privacy request. We will not unlawfully discriminate against you for exercising a privacy right.